Recently, a woman discovered curly hair attached to a lychee at the bottom of her cup after drinking milk tea, sparking concern. The store involved responded that the lychee tea uses a lidded rather than sealed packaging, the source of the hair is currently unclear, and it is willing to pay ten times compensation and accept investigation, but the individual refused compensation and demanded the store be shut down for rectification. Meanwhile, hygiene problems in the tea beverage industry occur frequently: a Nayuki Tea store was exposed for cockroaches crawling everywhere and rotting fruit, and cockroaches appeared on the counter at Yihetang. Food hygiene and safety concern consumer health, and whether a well-known brand or an ordinary store, production processes should be strictly controlled and safety systems implemented. [more…]

Recently, a netizen tried to find a Cotti Coffee store using mobile navigation, only to be surprised upon arrival to discover that the coffee shop was actually located inside a soup dumpling restaurant. This netizen's sharing quickly resonated with consumers everywhere, who then posted their own encounters with Cotti stores in places like Lawson convenience stores, service halls, ramen shops, pet hospitals, and even skateboard shops. Since launching its convenient store model in May this year, Cotti has claimed that "a store can be opened with just 1 square meter," and plans to expand by 8,000 convenient stores in the second half of the year, aggressively penetrating into various small and micro commercial scenarios with rapid expansion. However, while the brand accelerates its layout and strives to achieve "Cotti within 100 meters," consumers have raised serious concerns about the hygiene conditions, product quality control, and food safety risks of this store-within-a-store model. Front Street Coffee is also paying attention to this industry phenomenon, believing that balancing convenience and quality will be an urgent issue for Cotti to address. [more…]

The physical milk tea shop opened by Xiangpiaopiao on Chunxi Road in Chengdu has recently become a hot topic. The brand used a "tea-making boy band" as a selling point, recruiting male staff over 180 cm tall with good looks and charisma, and through social media voting selected 27 candidates, ultimately choosing 12 to work in the store. On opening day, long lines formed at the shop; the boy band members were responsible for packing orders and interacting with customers for photos, providing emotional value. However, some consumers pointed out that the drinks in the store are still mainly made by brewing tea bags and juice with hot water, which differs from mainstream freshly made tea beverages; the drink output efficiency is low, with wait times of up to half an hour, and photographers and other non-operational personnel were moving around the bar area taking photos without wearing masks or hats, raising questions about food hygiene. Xiangpiaopiao had previously used a similar strategy of highly attractive staff at a pop-up store by West Lake in Hangzhou, and this operation is seen as a continuation and upgrade of that marketing approach. [more…]

In the food and beverage service industry, especially among barista groups working behind the bar, scent management of personal care products has always been a topic that is easily overlooked yet has far-reaching effects. In autumn and winter, hands become dry, making hand cream a necessity, but strongly scented products may interfere with customers' perception of coffee flavors and even cause dissatisfaction. Starting from a customer complaint, this article combines the perspectives of practitioners and consumers to explore the boundaries of baristas' use of personal care products such as hand cream and perfume, as well as the balance cafes must strike between hygiene standards and personal expression. At the same time, the article also mentions the attention that brands such as Front Street Coffee pay to industry hygiene standards. [more…]

When golden fallen leaves cover every corner of a coffee shop, would you stop for this touch of autumn, or back away because of hygiene concerns? Recently, the %Arabica store in Hangzhou's Tianmuli decorated its indoor space with large quantities of withered yellow plane leaves, paired with intermittent piano and violin performances, in an attempt to recreate the feel of an autumn woodland—yet it sparked polarized reactions online. Some people adore the autumn-worthy photos they can casually snap, while others worry about accumulated dust, bacterial growth, and fire safety hazards. Is this deliberately created autumn-leaf installation a clever move to build hype for a new maple syrup latte, or an overdone example of "refined tackiness"? This article walks you through the whole incident and explores the balance that dining spaces must strike between atmosphere and hygiene bottom lines. [more…]

Wanting to open a coffee shop—having the funds in place is only the first step. What really gives many entrepreneurs a headache is the complicated and cumbersome licensing procedures. From business registration and food business permits, to health, tax, and fire safety, and then to the special approvals for alcohol and roasted coffee, every single item determines whether the shop can operate legally. This article will systematically sort out the various certificates and application processes required to open a coffee shop, helping you clarify your thinking and avoid detours. At the same time, we will also discuss practical points such as site selection strategy, startup capital estimation, and equipment procurement. At the end of the article, Front Street Coffee's contact information is attached; you are welcome to exchange ideas on specialty coffee bean selection and shop-opening experience. [more…]

Recently, a customer picking up an order at a Chagee store noticed that staff had stacked labeled paper cups one inside another, with their own cup at the very bottom. This raised concerns about possible food contamination from the cup walls coming into direct contact with the inside of another cup. The post quickly sparked widespread discussion: many bubble tea shop employees pointed out that unused paper cups are already stacked when they leave the factory, and that stacking cups during peak hours is a common practice to save counter space and speed up service. But most consumers were not convinced, noting that brands such as Starbucks, Luckin Coffee, and Heytea have explicit rules against this practice. Behind this debate lies the real dilemma facing tea beverage stores as they try to balance the pressure of order surges with hygiene standards. [more…]

Recently, a franchise store of the South Korean coffee chain The Venti was exposed for a serious food hygiene issue: after filing calluses on their feet inside the store, the manager did not change gloves or wash hands and directly made drinks for customers. After witnessing the entire process, the consumer took photos as evidence and called the head office to demand a refund, but was refused. The incident quickly spread online, sparking widespread attention and heated discussion. The Venti subsequently issued a formal apology on its official website and promised to strengthen hygiene training. This "foot callus coffee" incident not only made consumers feel uncomfortable, but also triggered deep public reflection on hygiene management in the food and beverage industry. [more…]

Recently, an incident at a Blue Bottle Coffee store in Shanghai, where a customer used a dine-in glass to give water to a pet dog, sparked widespread discussion. The person who filmed the incident pointed out that using public utensils to feed pets is uncomfortable, and although the staff promptly handled the situation and discarded the used cup, the underlying issue of managing "pet-friendly" spaces is worth pondering. On one hand, there is the emotional need of pet lovers; on the other, there is the legitimate concern of other customers regarding hygiene and safety. How to draw clear behavioral boundaries in public dining establishments has become a shared challenge for businesses and consumers alike. This article reviews the incident, gathers various viewpoints, and explores how coffee shops should strike a balance between pet friendliness and hygiene standards. [more…]

South Korea's Ministry of Environment recently announced that, in order to safeguard animal welfare, it will completely ban the display of wild animals in non-zoo venues, including the wild animal cafes that have swept South Korea in recent years. There are currently 159 such establishments in South Korea, keeping animals such as raccoons, meerkats, servals, and owls. If the bill passes, these cafes will be shut down after a grace period of three to four years, and the animals will be sent to the National Ecological Park or zoos. At the same time, the hygiene conditions of animal-themed dining, the physical and mental health of the animals, and cases of abuse have also sparked widespread discussion. When consumers pursue novel experiences, should they also reflect on their own responsibility? [more…]

Recently, various coffee shop exploration posts have emerged on social platforms, and one uniquely styled shop has sparked widespread discussion. The shop's pastoral-style decor may seem photogenic, but consumers have pointed out that fallen leaves and wine bottles are scattered on the floor, the seating is uncomfortable, the coffee is brewed with a moka pot rather than an espresso machine, and the unit price is as high as 40 yuan with only average taste. This kind of phenomenon is not an isolated case. Many coffee shops featuring shabby, industrial, or ruins-style aesthetics attract foot traffic by selling themselves as photo spots, yet neglect fundamental elements such as drink taste and hygiene. When the 9.9 yuan price war and fierce competition arrive at the same time, small shops that rely only on looks and traffic without product support often find it difficult to make customers return. Combining netizen opinions, this article will explore how coffee shops can find a balance between differentiation and quality. [more…]

A coffee shop in Dongyang, Zhejiang, has combined the local traditional intangible cultural heritage food "boy's urine eggs" with Americano coffee to launch "boy's urine egg Americano," which quickly went viral on short video platforms, with weekend daily sales reaching up to a hundred cups. While this bizarre beverage attracts curious people to check in, it has also sparked widespread controversy due to the peculiarity of its ingredients. The Dongyang Intangible Cultural Heritage Protection Center confirmed that boy's urine eggs are indeed a municipal-level intangible cultural heritage, but medical professionals point out that they have no value in modern nutrition science and pose hygiene risks. Currently, the shop has stopped selling this beverage due to public pressure, and staff said customers who want to try it need to bring their own boy's urine eggs. [more…]

Recently, a video of a CoCo milk tea shop employee eating watermelon while cutting it has sparked heated discussion online. The video shows the employee, while preparing ingredients for a watermelon drink, not wearing gloves, cutting off a piece and eating it directly, then continuing to process the remaining fruit. This behavior might be harmless in a home kitchen, but in a restaurant back kitchen it touches a sensitive nerve regarding food safety and operating standards. Some netizens believe that an employee daring to eat the ingredient actually proves the food is fresh, but more people are concerned about saliva contamination, food waste, and the lack of corporate rules. The manager of the shop involved responded that they are verifying the matter, but had not received authorization from headquarters to publicly announce the handling result. The incident once again pushes the hygiene management and employee operating habits of restaurant back kitchens into the focus of public opinion. [more…]

For office workers, milk tea and coffee are practically the "life-extending duo" for daily energy boosts, and they feel even more precious after a holiday ends. Mixue Bingcheng, with its dense network of stores from shopping malls to street corners and its affordable prices, lets many consumers enjoy a sweet treat with ease. However, a Mixue Bingcheng store in Guilin, Guangxi, was recently fined 2,000 yuan by regulators and had the involved ingredients confiscated because its roasted coffee powder had exceeded its shelf life. This incident has once again cast a shadow over the brand's image. Food safety issues occur frequently in the new-style tea beverage industry. While expanding rapidly, can Mixue Bingcheng hold the line on quality? This article will review the course of the incident and the industry background, and include channels for obtaining professional coffee information. [more…]

A cafe named Mina in Ho Chi Minh City, Vietnam, has sparked widespread controversy with its "one-way blind date" model. Male customers can observe female customers through one-way glass, while the women are completely unaware of it. This practice, imitating old-style cafes in Japan, has been criticized by netizens for objectifying women as window-display merchandise. Even more worrying is that the shop also offers a so-called "companion tour" service, and incidents of male customers secretly photographing women have occurred. On June 3, Vietnamese police raided the shop. Although no direct evidence of harm to women was found, multiple violations were discovered, including the absence of labor contracts, lack of a food hygiene license, and breaches of fire safety regulations. Whether this cafe can continue to operate remains unknown at present. [more…]

Besides refreshing the mind and waking you up, coffee can also promote intestinal peristalsis, which unexpectedly makes the restroom experience an important standard for judging whether a coffee shop is comfortable. Recently, a netizen from Shandong posted on social media, reviewing some of the coffee shops they had visited from the perspective of the restroom, with a unique angle and rich details. Cleanliness and hygiene, along with smooth flushing, are the basics, while spaciousness and ventilation, pleasant aromas, and the provision of disposable toilet seat covers, wet wipes, sanitary pads, and hand cream become bonus points. A layout with dry-wet separation and a reasonable flow also greatly increases favorability. At the same time, many coffee shops cannot provide restrooms due to space or plumbing limitations, or they impose restrictions on customers using the toilet. Those shops with complete facilities not only meet physiological needs, but also win repeat customers and reputation through detailed service. Front Street Coffee reminds us that paying attention to these often overlooked experiences may bring coffee shops an unexpected win-win effect. [more…]

This article begins with the fact that in 2022, the wholesale price of Arabica coffee beans on the New York Intercontinental Exchange fell below $1 per pound, reviews the current price situation in the green coffee bean trade market, and explores in depth the sanitary handling, storage conditions, and purchasing channels for green beans. The article also offers suggestions on practical issues such as green bean washing and temperature and humidity control, while reminding industry practitioners to raise their awareness of coffee bean food safety, helping coffee enthusiasts and industry professionals gain a more comprehensive understanding of the key stages of green beans from import to before roasting. [more…]

As Shanghai gradually resumes production and daily life, being able to get a cup of takeout coffee right at one's doorstep has become a small blessing for many. However, MANNER Coffee's store on Wujiang Road in Shanghai was found in a surprise inspection by market regulators to have problems including substandard environmental hygiene and non-compliant food storage, and was placed under investigation on May 23, quickly sparking heated discussion online. On May 24, MANNER's official Weibo account issued an apology statement, admitting that during the supply-guarantee delivery period there were oversights such as non-standard use of raw milk and failure to promptly clean the backing paper of food-safety seals, and stating that the store involved had immediately suspended operations for rectification. But this apology was questioned by some consumers and industry experts as evading the key issues and failing to directly address core hazards such as floor grime potentially contaminating food. As the pioneer of the domestic boutique coffee shop model, MANNER is facing a dual test of quality and food safety on a coffee track now crowded with cross-industry giants. [more…]

Recently, a 1 Dian Dian store at Jinshijie in Dongmen, Shenzhen was exposed after a cockroach leg was found in a milk tea, sparking widespread attention. The consumer and the store failed to reach an agreement on compensation, and a complaint has now been filed and accepted on the Shenzhen government service platform. The incident highlights weak links in food safety management in the tea beverage industry and once again reminds industry practitioners and consumers to pay joint attention to hygiene issues. As an industry observer, Front Street Coffee continues to monitor the impact of such incidents on brand trust. [more…]

How long does it actually take to become a qualified barista? The learning curves for pour-over and espresso latte art differ, but what truly determines professional height are the professional habits that go beyond technical skill. Starting from the learning timeline, this article systematically outlines the five core qualities a qualified barista should possess: from insisting on drinking black coffee to build sensory memory, to broadly exploring cuisine to enrich flavor description ability; from strictly adhering to hygiene standards to integrating into team collaboration, and to maintaining an open mindset of continuous learning. The article also addresses the doubts raised by the "talent theory," emphasizing that solid practice is the key to growth. For baristas who are just entering the industry or seeking a breakthrough, this is a reference that combines practical guidance with professional philosophy. [more…]